Can easyWallbox be installed in an unprotected environment, exposed to rain/snow and in the seaside areas?
easyWallbox is a device with an IP54 degree of protection and is therefore suitable for outdoor installation in an area that is at least partially covered. In general, atmospheric agents do not constitute a restriction on use. All plastic parts are made with a specific polycarbonate for outdoor installations. For proper use, the ambient temperature must be between -20 ° C and + 50 ° C. Inside the easyWallbox there is a temperature sensor that stops the operation when it exceeds the internal temperature limits set. It is important to underline that if you install easyWallbox in the blazing sun you could quickly reach the limit of 50 ° C. It is therefore necessary to install under a shelter or a canopy.
How can I be sure that using easyWallbox does not continually trigger the counter?
easyWallbox is equipped with an accessory that enables Dynamic Power Management, a function that regulates the use of the electricity available to recharge the vehicle net of domestic users. Dynamic Power Management sets the vehicle's maximum energy demand based on available power at any given time. It should be noted that the minimum available energy required by the vehicle for recharging is approximately equal to 1.4kW. Below this level, charging stops until at least 1.4kW is available again. As an alternative to the use of Dynamic Power Management and the current required by the vehicle, it is possible to program the start of charging via Free2Charge and set the maximum current threshold to be used for the vehicle based on user habits and the energy supply contract .
Why should I use easyWallbox in Plug & Play mode instead of the cable supplied with the car?
easyWallbox allows a much higher level charging experience. Compared to the cable supplied with the car, it has several advantages, including the possibility to: • manually set an absorbed power limit or, through the installation of Dynamic Power Management, automatically manage the power based on the loads detected on the power line • set the start of recharging and monitoring of energy consumption • have a fixed station with cable ready for use (without the need to remove it from the trunk at each recharge)
How can I check the charging status of my easyWallbox?
The LED colors provide information on the charging status of the unit: - BLUE: Stand-by status; easyWallbox is waiting to be connected to a vehicle or the charging session has stopped. - GREEN: Charge status; easyWallbox is charging the car. - RED: Alarm status; easyWallbox is not working properly due to a system error. We suggest rebooting the unit by removing the power supply. If the problem persists, you should contact support.
How long does it take to install easyWallbox in the Plug & Play configuration (e.g. schuko) purchased with the vehicle?
One of the advantages of easyWallbox in Plug & Play mode is that it does not require any particular electrical intervention for installation; just mount it on the wall and plug it into the nearest shuko socket. The installation time is approximately 20 minutes.
Can I open the Wallbox in case of malfunction?
No, in the event of a malfunction, call technical support without intervening on the device.
Can I increase the power of the easyWallbox?
Opening the easyWallbox by the user put the charger into the risk of damage and the user in risk of electrical shock; Doing so will void the warranty and any damage caused to the easyWallbox will not be covered.
What is the maximum power limit of easyWallbox?
Up to 7.4 kW when installed in Power Upgrade, up to 2.3 kW when installed in Plug&Play. The maximum power is limited in some countries due to local regulations.